PATIENTS WITH DISABILITIES: ADA ACCESSIBILITY POLICY
Preferred Open MRI, Ltd. welcomes our patients with disabilities and is committed to providing accommodations and disability-related assistance to patients with disabilities, including as set forth below.
Scheduling
When scheduling an appointment, our staff will ask if you need any accommodations or assistance related to your disability.
Patient Transfers
Our Clinical Staff can help you transfer to and from our imaging equipment.
Please let us know if you need assistance transferring to MRI equipment. We want to know what type of help you need and how you prefer to be assisted for a safe and effective transfer.
We will not charge you any additional fee for this help or require you to bring your own transfer assistance.
Accessible Medical Equipment
Please let us know if there is any medical equipment that you need.
Â
Training
Our staff is trained on disability accommodations.
Complaints
If you believe we have failed to provide full and equal access to our services on the basis of your disability, you can file a complaint with us as follows:
Phone: 773-581-5600
Fax: 773-581-5608
We will do our best to respond to your complaint within five (5) business days.
